Urblink is in beta — join the first pilot municipalities.
Enter your work email — we will get back to you about beta access.
The platform that centralises citizen relations for your municipality.
Targeted alerts, multi-channel publishing, consultations, and reporting — everything your teams need to communicate and engage with residents, from a single tool.
Public sector
Built for public service
From small towns to large authorities, Urblink adapts to your organisation and team structure.
Municipalities & local councils
Intermunicipal bodies (EPCI, syndicates…)
Metropolises & large cities
Become a beta partner
Urblink is in beta: no customer logos yet. Contact us to join the pilot programme.
Capabilities
Everything you need to inform, listen, and act
One backoffice for the full citizen relationship: communications, participation, reporting, and team coordination.
Secure access for your whole team
Each agent logs in with their email. Every page is access-controlled — only authorised members can reach sensitive areas, with FR/EN language selection available at login.
Operational dashboard
Municipal teams instantly see active and upcoming alerts alongside an activity overview — all the context needed to prioritise and plan the week ahead.
Citizen alerts
Broadcast urgent information in seconds: roadworks, incidents, safety notices. Schedule ahead, choose channels, and preview the mobile layout before sending.
Publishing & editorial calendar
Write a post, target Facebook, X, and LinkedIn, preview the output before publishing. The editorial calendar gives the whole team a clear view of what is scheduled.
Public consultations
Build consultation forms, launch them to residents, enable comments, and track real-time participation rates and per-question results.
Administration & access control
Each agent sees only what they need. Managers configure the team, city settings, and integrations. Additional modules are rolling out progressively.
Product tour
Three pillars that structure Urblink for your teams and residents.
Less fragmentation, more impact
Your teams communicate, consult, and handle requests from the same tool — no more switching apps depending on the task.
1 tool
for the full citizen relationship of your municipality
Multi-channel
alerts, publishing, and consultations from one backoffice
Role-based
access rights adapted to each agent's responsibilities
Active beta
join the first pilot municipalities now
At a glance
Why municipalities choose Urblink
One environment to stop juggling between fragmented tools and give residents a consistent experience.
All connected
Communications, participation, and request tracking share the same foundation — so every team member works from the same picture.
Unified communications
multi-channel publishing from a single backoffice
Structured participation
consultations with live analytics and response rates
Managed alerts
immediate or scheduled delivery with complete history
Public-sector compliance
GDPR, secure European hosting, protected access
Trust & compliance
Built for public-sector requirements
Municipalities operate under strict obligations. Urblink is designed from the ground up to meet them.
GDPR
Personal data processed in compliance with European regulation.
European hosting
Data stored on secure European infrastructure.
Access security
Secure logins, role-based access, and protected sessions.
Accessibility
Interface designed to meet public-sector accessibility standards.
Practical guides for municipal teams
Direct answers to recurring local-government questions about communication, participation, and field responsiveness.
FAQ
Frequently
asked questions
Citizens use a single mobile app to report issues in the public space, follow how their report is handled, receive municipal alerts and notifications, browse the events calendar, and take part in consultation campaigns when the city launches one.
You compose your message once, choose the networks or channels where it should appear, and publish immediately or schedule it for later. Access rights can be limited by role so only authorized staff can validate or send certain types of content.
Yes. Tasks can be created, assigned to a service or a person, prioritized, and tracked through to completion, alongside citizen-facing workflows such as reports and consultations.
Reports arrive with useful context (category, description, location when applicable). Your organization defines how they are routed and escalated so field teams can intervene as early as possible.
It is designed for structured participation: questionnaires, opinion collection, and campaign periods with clear start and end dates. Results can support decision-making while keeping a transparent process for residents.
Use the contact page to describe your municipality or organization and your priorities (communications, reporting, consultations, internal task management). We will get back to you with the next steps.
Ready to centralise citizen relations for your municipality?
30 minutes to see Urblink on your real use case.
Next step
Request a demo
We reply within 24 hours. Discuss your priorities and see the product in real conditions.